108 Pearl Avenue Las Lomas #3, Trinidad & Tobago | 1 (868) 373-3384 | enquiries@definingexcellencett.com
Defining excellence
Institute of etiquette and communications
We strive to instruct children and adults on etiquette, proper communication and interpersonal skills with a view to transforming them into individuals who live a life of excellence.
Defining Excellence - Institute of Etiquette and Communications
VISION
To lead in Etiquette and Communications Consultancy in the region
MISSION
To teach, inspire, motivate and empower young people and adults to conduct themselves properly and demonstrate excellence in every sphere.
Our Motto
Transforming you to excellence
ZOLA Joseph's
biography
In 2018, Zola Joseph began hosting workshops on Table Etiquette, Public Speaking and Communications Skills for young people in Trinidad and Tobago. In 2022, she formally launched the Defining Excellence- Institute of Etiquette and Communications. Her desire is to teach children and adults how to be up-standing citizens and how to live a life of excellence. Zola has led several youth groups and has a passion for young people and contributing to their successful development.Zola has had twenty years of experience in the media industry and has worked in Corporate Communications for the Tobago House of Assembly, the Caribbean Court of Justice and the Airports Authority of Trinidad and Tobago. She is formally trained in public relations, customer experience and digital marketing.Zola Joseph is married to her husband, Claudius Joseph, and is the mother of two children, Cadence and Zamar.EDUCATION:
International Airport Professional (IAP)
Certified Social Media and Digital Marketing Specialist
M.B.A- Media Management
B.A.- Film, Television and Media Studies
Certified Etiquette Consultant - certified by Inside Out School of Etiquette. FI. USA
Training & COURSES
Table and Dining Etiquette
Learn: how to use a knife and fork, how and where to place napkins, how to cut food, correct placement of utensils and correct use of utensils with every course of meal, proper posture at the table, appropriate conversation at the table and what is expected of a lady and a gentleman at the table.
Building Effective interpersonal skills
Learn: how to meet and greet, appropriate introductions, use of honorifics and much more.
Etiquette at the workplace
Learn: business attire - dress to impress, how to prepare for interviews, business protocol, effective communications and how to prepare for the world of work and be a top performer.
Poise and Posture
Learn how to: sit and a walk like a lady, maintain proper posture when walking, walk with confidence and the health implications of improper posture.
tea party etiquette
Learn: correct placement of utensils and correct use of utensils with every course of meal, proper posture at the table, appropriate conversation at the table and what is expected of a lady and gentleman at the table.
building brand you
Learn about: living in purpose, building resilience and confidence. Mindset shift for success, vision and goal setting and life coaching.
Social Media Content creation & Management for businesses & organisations
Virtual Assistant Services
Professional Photography Services
referrals and affiliates
I hereby certify that i have known Mrs. Zola Joseph for the past twenty years in a professional capacity and can attest to the fact that she is an honest, dedicated and outstanding individual. Mrs. Jospeh has given herself over the years to imparting her knowledge in public relations, corporate communications to others and training children and adults in the essentials of etiquette. I do not hesitate to recommend her for any service you may require.I can assure you that any courtesies extended to Mrs. Joseph will not be regretted. Please feel free to contact me at 1 (876) 550-7071 for additional information that may be needed.Warmest Regards,Onyka Barrett
Executive
The Jamaica National GroupAFFILIATES:
More Excellent Way Ministries
Church of Our Lord Jesus Christ